How To Apply
You may easily and quickly apply for any of our posted job openings by using our Online Employment Application. After completing the application, please attach your cover letter and resume before sending to our office. Optionally, you may download a printable Employment Application in pdf format (.pdf) or in Word format (.doc) then email it along with your cover letter and resume to email@example.com. If you prefer, mail them to: Graystone Eye, P.O. Box 2588, Hickory, NC 28603, ATTN: Human Resources or fax them to (828) 322-5858. No telephone calls please. When applying, please specify the position(s) and location(s) for which you wish to be considered.
IMPORTANT! PLEASE READ CAREFULLY BEFORE COMPLETING APPLICATION.
We have committed ourselves to the recruitment, employment, training and promotion of employees solely on the basis of the individuals’ qualifications and consider applicants for all positions without regard to race, color, religion, sex, age, national origin, marital or veteran status, the presence of any physical or mental medical condition or disability, or any other legally protected status in compliance with Federal or State Equal Opportunity Employment laws.
The following employment opportunities are now available:
Patient Representative – Boone Office
If you are looking for a career in healthcare, have great interpersonal skills, are detail oriented, and enjoy helping others, a career as a Patient Representative may be for you!
Graystone Eye is seeking individuals with recent medical office experience; a customer service background is also beneficial. On the job training will be provided for this position, however, experience with healthcare insurances is recommended. To perform this job successfully, an individual must have knowledge of medical insurance, able to read an insurance card, excellent communication, and organizational skills, and be proficient in most software applications in a windows environment.
EXPERIENCE: One year certificate from college or technical school, or three to six months related experience and/or training; or equivalent combination of education and experience preferred. High School Diploma/GED required. Proficient mathematics skills are needed to be successful in this role, as well as the ability to read and comprehend simple instructions, short correspondences and memos, and the ability to communicate efficiently. This role does have direct patient contact and will require a person to effectively present information in one-on-one and small group situations, with customers, clients, and other employees of the organization.
DUTIES: The essential duties and responsibilities are as follows (but not limited to): Answers incoming calls, makes appointments, re-schedules appointments, transfers calls and directs them in the area needed, pages physicians as needed, screens calls, records messages for physicians and clinical teams, assists patients with any concerns, collects demographic and insurance information; enters referrals as needed, prints encounter forms, demand statements, and appointment lists as necessary, and any duties deemed necessary or may be assigned in the front office.
This is a full-time position with benefits.
Business Office Representative – Hickory
If you are looking for a career in healthcare, have great interpersonal skills, are detail oriented, and enjoy helping others, a career as a Business Office Representative may be for you!
The primary responsibilities for this position are to follow up on all insurance claims, posting of payments, making adjustments, working denials and reports, handling billing and insurance calls as required, processing refunds and collection accounts, referring patients for assistance and setting up payment plans and other duties as assigned or needed, and collaborating with other departments on posting errors.
Education/Skills: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Individuals must have knowledge of medical insurance, excellent communication, and organizational skills, proficient in most software applications and be able to perform each essential duty satisfactorily. Associate’s Degree in related field preferred; one year certificate from college or technical school; or three years or more related experience and/or training; or equivalent combination of education and experience.
This is a full-time position with benefits, and a high school diploma/GED is required.
Ophthalmic Assistant – Hickory Office
If you are looking for a career in the eye industry, have great interpersonal skills, are detail-oriented, and are passionate about helping others, a career as an Ophthalmic Assistant at Graystone Eye may be for you! We are seeking an individual with a strong customer service, communication, and problem-solving skills to join our Clinical Team. On the job training will be provided for this position; however, experience in the eye care industry is preferred. This individual will be a vital part of performing the patient workup prior to the physical exam, as well a valued team member of physician teams. This position reports to the Clinical Coordinator/Chief Clinical Officer. This is a full-time position with benefits. A high school diploma is required, and previous eye care experience is preferred. This position requires travel to most/all locations. Certification is not required for hire but is mandatory by year one-anniversary date.